Q1: How about the delivery time?
A1: For ordinary machines, we can send out the machines within 10 days after receiving the deposit.
Q2: What is the delivery period?
A2: We can do FOB, CIF and DOOR TO DOOR
Q3: What is the payment term?
A3: We accept: TT, LC, Paypal, credit card, WU, moneygrame, etc. Machine production requires a 30% deposit, the balance to be paid before delivery or upon seeing a copy of the bill of lading.
Q4: How about the warranty time?
A4: All parts are guaranteed for two years. For small parts we can send you new large value parts We need you to send back the damaged parts. We recommend that you include a set of spare parts with your order, which will make it easier for you to continue working!
Q5: How can I get your support?
A5: We provide services by email, phone, online whatsapp wechat etc. We can solve problems remotely, with photos and videos.
Q6: How do I know your machine is working well?
A6: Before shipment, we have tested each machine, if you have special production conditions, we can adjust the machine for you.
Q7: How to protect my order?
A7: Trade Assurance is a free service of Alibaba to build trade trust. We provide you with a set of features and safeguards to help ensure suppliers adhere to important contract details.